I got issue when trying to import AD users.

  • When I select some AD users and try to import them, I get the below error in the browser.
    Any idea ?

    Badar,

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  • Hello,

    It's an Ajax request bug , fixed into the next release.
    To prevent having it, you can just go to this screen, then reload it completly ( f5). After that, this Ajax request problem should no appear anymore while you stay into this screen.

    You can also import account manually from the create user screen , using the button "Search in LDAP"

    Best regards

  • I still couldn't do a bulk import. Import doesn't really happen.

    However, I could import a single user using the below method:
    You can also import account manually from the create user screen , using the button "Search in LDAP"

    Thanks,

  • Also, the imported users cannot login.
    Is there any specific way for AD users to login. I mean do they need to mention the Domain name in the username field ?

    Regards,

    Badar

  • Have you the SASL delegation well configured and activated ?

    Thanks

  • @sjeandroz said in I got issue when trying to import AD users.:

    Have you the SASL delegation well configured and activated ?

    Let me double check this. This might be the cause.