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Authentication for edit-from-my-PC

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  • aclassenA Offline
    aclassenA Offline
    aclassen
    Utilisateur GoFAST Entreprise
    wrote on last edited by aclassen
    #5

    I tested now with a different user (who kept the same password as weeks ago), on the same machine with Office 2010 and on a second machine with Office 2010. It is indeed the same problem, so it is not anything about a changed password.
    Error message: Well, there is no obvious error message. Word is being opened, with the alfresco ticket being downloaded 0%, and the windows security dialogue opens again and again and asks for the password

    20200908login2a.jpg

    There is no explicit error message that I can find. In the event viewer, the information is just
    "Microsoft Word
    Could not open 'https://servername/TICKET_925c048779dcc2c50f70df835ac8853e09a9b70d/alfresco/webdav/Sites/_Path-to-doc/doc.docx'.
    700468
    14.0.7015.1000
    wdhx
    0x80070002 "

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    • jlemangarinJ Offline
      jlemangarinJ Offline
      jlemangarin
      ADMIN SUPPORT-PROD DEV
      wrote on last edited by
      #6

      Hello @aclassen ,

      Thank you for your help ! Yes it seems to be related to the desactivation of these unsecured cyphers :

      • TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 (0xc027) ECDH secp256r1 (eq. 3072 bits RSA) FS WEAK 128
      • TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA (0xc013) ECDH secp256r1 (eq. 3072 bits RSA) FS WEAK 128
      • TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 (0xc028) ECDH secp256r1 (eq. 3072 bits RSA) FS WEAK 256
      • TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA (0xc014) ECDH secp256r1 (eq. 3072 bits RSA) FS WEAK 256

      Do you know when the Office 2010 workstations will be updated ? I think it should be soon because the EOL of Office 2010 is the next month.

      Thanks in advance !

      Best,

      LEMAN-GARIN Jérôme - CEO-Vision IT
      jerome.leman@ceo-vision.com
      Alliance - Porte A, 178 rue des Frères Lumière 74160 Archamps Technopole, FRANCE
      +33 (0) 811 693 111 et depuis l'étranger +33 (0) 972 236 057
      https://www.ceo-vision.com

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      • aclassenA Offline
        aclassenA Offline
        aclassen
        Utilisateur GoFAST Entreprise
        wrote on last edited by
        #7

        Well, we won't manage before the end of the year, it seems.
        Thanks for the clarification!

        cpotterC 1 Reply Last reply
        0
        • aclassenA aclassen

          Well, we won't manage before the end of the year, it seems.
          Thanks for the clarification!

          cpotterC Offline
          cpotterC Offline
          cpotter
          ADMIN
          wrote on last edited by cpotter
          #8

          Dear @aclassen please have this in mind went you take the decision https://community.ceo-vision.com/topic/406/end-of-life-ms-office-2010-and-opportunities

          Christopher Potter
          Fondateur & Président / Founder & President,
          CEO-Vision S.A.S

          aclassenA 1 Reply Last reply
          0
          • cpotterC cpotter

            Dear @aclassen please have this in mind went you take the decision https://community.ceo-vision.com/topic/406/end-of-life-ms-office-2010-and-opportunities

            aclassenA Offline
            aclassenA Offline
            aclassen
            Utilisateur GoFAST Entreprise
            wrote on last edited by
            #9

            @cpotter Yes, I've seen that post already. Not for me to decide...

            1 Reply Last reply
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            • jlemangarinJ Offline
              jlemangarinJ Offline
              jlemangarin
              ADMIN SUPPORT-PROD DEV
              wrote on last edited by
              #10

              Hello @aclassen,

              Could you give me the permission to temporary enable these cyphers again to check if this is the cause of the issue ?

              Even if we don't recommand that we may be able to re enable these cyphers keeping your support licencing active with a signed agreement, waiting for the Office 2010 update.

              Best regards,

              LEMAN-GARIN Jérôme - CEO-Vision IT
              jerome.leman@ceo-vision.com
              Alliance - Porte A, 178 rue des Frères Lumière 74160 Archamps Technopole, FRANCE
              +33 (0) 811 693 111 et depuis l'étranger +33 (0) 972 236 057
              https://www.ceo-vision.com

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              0
              • aclassenA Offline
                aclassenA Offline
                aclassen
                Utilisateur GoFAST Entreprise
                wrote on last edited by
                #11

                Yes please

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                • jlemangarinJ Offline
                  jlemangarinJ Offline
                  jlemangarin
                  ADMIN SUPPORT-PROD DEV
                  wrote on last edited by
                  #12

                  That's done ! 🙂

                  LEMAN-GARIN Jérôme - CEO-Vision IT
                  jerome.leman@ceo-vision.com
                  Alliance - Porte A, 178 rue des Frères Lumière 74160 Archamps Technopole, FRANCE
                  +33 (0) 811 693 111 et depuis l'étranger +33 (0) 972 236 057
                  https://www.ceo-vision.com

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                  • aclassenA Offline
                    aclassenA Offline
                    aclassen
                    Utilisateur GoFAST Entreprise
                    wrote on last edited by aclassen
                    #13

                    And the edit-from-my-PC works again with Office 2010.
                    I'm asking my colleagues about the exception

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                    0
                    • jlemangarinJ Offline
                      jlemangarinJ Offline
                      jlemangarin
                      ADMIN SUPPORT-PROD DEV
                      wrote on last edited by
                      #14

                      Thanks for the update !

                      Please tell me if you want to make this configuration permanent so I'll prepare an agreement for us.

                      Best !

                      LEMAN-GARIN Jérôme - CEO-Vision IT
                      jerome.leman@ceo-vision.com
                      Alliance - Porte A, 178 rue des Frères Lumière 74160 Archamps Technopole, FRANCE
                      +33 (0) 811 693 111 et depuis l'étranger +33 (0) 972 236 057
                      https://www.ceo-vision.com

                      1 Reply Last reply
                      0
                      • aclassenA Offline
                        aclassenA Offline
                        aclassen
                        Utilisateur GoFAST Entreprise
                        wrote on last edited by
                        #15

                        Yes, we'd like to have this permanent... for the time being, so as not to stop users from experimenting with it,

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