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Annotation/comments

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  • aclassenA Offline
    aclassenA Offline
    aclassen USERS GoFAST-Entreprise
    wrote on last edited by
    #1

    I have noticed that something similar to "Importing Word documents with comments" occurs with particular users annotating the preview of documents. Their reference quotes are always lost, i.e. the quote "...this is the point on which I add an annotation..." is in the comment/annotation, but no link points me to the right page of the document preview.
    Is there anything concerning their browser that could be the reason?

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  • sjeandrozS Offline
    sjeandrozS Offline
    sjeandroz Dev Team Admin Team
    wrote on last edited by
    #2

    Hello Andrea

    We have detected a bug wich can cause sometime some annotations lost, but it's not something which happen always as you describe. This bug will be fixed into "3.9.0_HOTFIX_3.0" patch, available in few days

    Do you allow me to make some tests on your server to check if it's the same bug or not ?

    Thanks

    JEANDROZ Sylvain - CEO-Vision IT
    sylvain.jeandroz@ceo-vision.com
    Alliance - Porte A, 178 rue des Frères Lumière 74160 Archamps Technopole, FRANCE
    +33 (0) 811 693 111 et depuis l'étranger +33 (0) 972 236 057
    https://www.ceo-vision.com

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  • aclassenA Offline
    aclassenA Offline
    aclassen USERS GoFAST-Entreprise
    wrote on last edited by
    #3

    Sure! Also, it does not always happen, but only for a particular user, so it couldbe some combination of factors in line with the bug.
    So please go ahead!

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