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Riot/chat administration

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  • aclassenA Offline
    aclassenA Offline
    aclassen USERS GoFAST-Entreprise
    wrote on last edited by
    #1

    OK, perhaps because we have some space with (for us) many users, when I create a chatroom it seems I tend to create 2 at the same time (because when nothing happens I click again on the "create" button, which is not blocked in that moment, which may be a different issue)

    • I want to get rid of the extra chatroom. ow do I do that?~
    • How do I access admin settings for Riot on GoFAST?
    • Or see the spaces that already have a chatroom or not?
    • Why is it that it seems everybody in the space becomes moderator in the space's chatroom?
    cpotterC 1 Reply Last reply
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  • cpotterC Offline
    cpotterC Offline
    cpotter Admin Team
    replied to aclassen on last edited by
    #2

    @aclassen Some additional questions / remarks :

    • Did you create those chat rooms in the Public sub-space ?
    • To remove a Chat room you will have to go to the corresponding space and

    114b4e67-3379-4ccf-90e9-a68c67e975d3-image.png
    .

    • To see if a space has a corresponding chat room, you just have to go on that space and click on the Chat tab
    • Spaces administrators have the "moderator role" in a chat room ("Public" works slightly differently)

    Christopher Potter
    Fondateur & Président / Founder & President,
    CEO-Vision S.A.S

    1 Reply Last reply
    0
  • aclassenA Offline
    aclassenA Offline
    aclassen USERS GoFAST-Entreprise
    wrote on last edited by aclassen
    #3

    Then I think there is something wrong.
    Each time I go back to the public subspace I get the message that teher is no chatroom and am asked to create a new one.
    While in the list of chatrrooms there are clearly already 2 chatrooms that I created that way. (The one with the palm tree icon and the one P with the hover-over displayed in the screenshot)
    c2.JPG

    cpotterC 1 Reply Last reply
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  • cpotterC Offline
    cpotterC Offline
    cpotter Admin Team
    replied to aclassen on last edited by
    #4

    @aclassen yes it seems that there is a specific problem for chat rooms in Public subspace. The IT team will look at it this afternoon don't worry

    Christopher Potter
    Fondateur & Président / Founder & President,
    CEO-Vision S.A.S

    1 Reply Last reply
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